We understand that when you embark on a renovation of any sort, it can be a stressful and sometimes mysterious process. The high quality experience and stellar level of service that our customers receive has become our trademark. We understand the necessity to deliver what we promise and work to provide the highest levels of communication, transparency, and work ethic. The combination of our process and our focus on the customer experience allows our projects to run smoothly as well as reduce construction issues and delays.
“So happy with our decision of choosing James, Dan & the entire team at Innovative Custom Builders (formerly Fitzpatrick & Sons) to build our home. When friends ask if we’d recommend our builders, I say without hesitation, “If I had to do this all over again, I’d go with the same guys!” No project is painless, especially when you’re knee deep into it, but we felt like we were always on the same team when issues came up. I especially appreciated their sincerity, timely communication, and overall “Let’s figure out how to get this done” attitude. Their crew, as well as every sub we had onsite, were always friendly & polite and we always felt comfortable directly approaching them. Tina, their office manager, is a gem – she had our budget & current progress numbers ready on a moment’s request, which is a lifesaver when making all the thousand decisions necessary on a project. I would say I’m ready to build our next house, except they did such a fantastic job with this one, I never want to move again! “
– R. Patel